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Voicemail Service


AFFORDABLE VOICE MESSAGING


Legacy’s Friends & Family Voicemail Service lets you proactively communicate with your loved one on your own terms, precisely when you want to. You will never have to wait for a phone call to share important moments again. 

 

Legacy’s voice messaging service makes initiating communication and sharing immediate and important information easy! It’s one of many quick and affordable ways Legacy allows you to stay in constant contact with your loved one.  

 

MORE ABOUT THIS SERVICE

 

You can use your existing prepaid account to record, pay for, and send personalized voice messages to an inmate. To leave a message all you have to do is contact your facility’s dedicated toll-free number.  Messages are then saved in the inmate’s personal voicemail inbox where they can retrieve and listen to them the next time they pick up the phone. Once your voice message has been heard, the inmate will be able to immediately contact you.

 

THE BENEFITS OF VOICEMAIL

  • With voicemail messaging, you can now proactively contact your loved one instead of waiting for them to call you.
  • Voicemail messaging is extremely easy and affordable.
  • Voicemail messaging can help you establish routine communication with your loved one while also giving you better control over the funds spent on inmate calling.
  • Secure, private messages can be sent and accessed 24/7/365 so no opportunity to communicate is missed.

 

HOW TO SEND A VOICEMAIL

1.    Dial the facility’s dedicated voicemail number.

2.    Follow the voice prompts to leave a voicemail.

3.    The system will recognize your telephone number (prepaid account number). You must use the same number you setup your prepaid account with.

4.    Enter the recipient’s ID number (usually called an Inmate ID).

 5.    Record your voicemail. 

 6.    Listen to your voicemail. Re-record the voicemail as needed. Then send your voicemail.

 

Funds will automatically be deducted from your prepaid account when you send the voicemail.

 

LEGACY’S HOW-TO YOUTUBE CHANNEL

 

Head over to our YouTube channel for more information on this and other affordable communication services offered by Legacy. You will find helpful how-to videos designed to guide you through using these services, setting up a prepaid account, and more.

 

Visit Legacy’s YouTube Channel: https://www.youtube.com/c/legacyinmate

 

LEGACY IS HERE TO HELP

 

As always, Legacy’s live 24/7 customer support staff is here to help. We would be more than happy to provide you with any additional information or help with these services. You can also visit our website for more information.

 

Call:

888.PAY.4.FAM

(888.729.4326)

 

Or Visit:

www.legacyinmate.com/prepaid


About Legacy Inmate Communications

 

Legacy is a nationwide provider and has been a leader in the inmate communications industry for nearly two decades, with headquarters in Cypress, California. The company has developed a number of state-of-the-art inmate communications platforms, such as iCON, WatchWord+, and iCONTracker. Legacy is unique in that it is a single-source provider, researching, developing, building integration, and implementing every aspect of its inmate telephone and video visitation systems. For more information, please visit:

 

www.legacyinmate.com

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