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Video Messaging Service


BE THERE EVEN IF YOU CAN’T BE THERE 


Connect face to face, even when you’re miles apart. With video messaging from Legacy, you can share any bit of your day with your incarcerated loved one – even when they aren’t available. 


Our video messaging service is easy to use, affordable, and lets you record and share a 60-second video clip through Legacy’s Friends and Family website.


With video messaging you are free to share personal moments, or to include the entire family in a group message. All messages require a prepaid account to send. You can easily create, manage, and fund a prepaid account 24/7/365 through Legacy’s Friends and Family website or by calling our live operators.

 

VIDEO MESSAGING HAS NEVER BEEN EASIER 


To begin sending a message, simply log in to your account at www.legacyinmate.com/prepaid and navigate your way to our “Services” page.  Once there, click on “Affordable Messaging Solutions,” select the inmate you’d like to send your video message to, and start communicating immediately.

 

THE BENEFITS 


It’s easy and extremely affordable


Video messages can be sent 24/7/365


It’s safe and secure


It provides a face-to-face experience not found with traditional inmate calling


Communicate more frequently and conveniently


Maintains an open line of communication


Positive communication greatly improves inmate morale


24/7/365 online account management


24-hour live customer support

 

HOW VIDEO MESSAGING WORKS


Video Messaging is 100% web-based and simple to use:


1.  Create an account. Visit www.LegacyInmate.com/Prepaid and click “Sign Up.” Fill in your information,  select a facility, and fund your account. 

 

2.  After you are approved by the facility, log in and record your message. You will be able to review and re-record the message as needed. 

 

3.    When happy with your message, simply hit send. 

 


WHAT EQUIPMENT IS NEEDED? 


In order to record and send a video message, you will need the following items prior to the scheduled visit. Please confirm that you have these items and that they are in working order to ensure the best video messaging experience.

 

Desktop computer, laptop, or mobile device


A web browser (Internet Explorer, Mozilla Firefox, Google Chrome, Safari, or Opera)


High-speed DSL or cable internet connection


Webcam (HD webcam will provide the best picture quality)


External or built-in microphone and speaker

 

LEGACY’S HOW-TO YOUTUBE CHANNEL


Head over to our YouTube channel for more information on this and other affordable communication services offered by Legacy. You will find helpful how-to videos designed to guide you through using these services, setting up a prepaid account, and more.

 

Visit Legacy’s YouTube Channel: https://www.youtube.com/c/legacyinmate 

 

LEGACY IS HERE TO HELP 

As always, Legacy’s live 24/7 customer support staff is here to help. We would be more than happy to provide you with any additional information or help with these services. You can also visit our website for more information.

 

Call:

888.PAY.4.FAM

(888.729.4326)

 

Or Visit:



About Legacy Inmate Communications

 

Legacy is a nationwide provider and has been a leader in the inmate communications industry for nearly two decades, with headquarters in Cypress, California. The company has developed a number of state-of-the-art inmate communications platforms, such as iCON, WatchWord+, and iCONTracker. Legacy is unique in that it is a single-source provider, researching, developing, building integration, and implementing every aspect of its inmate telephone and video visitation systems. For more information, please visit:

 

www.legacyinmate.com

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