Written by Allyson Walker
Image by Erik York
Inmate Communications, a leading provider of correctional communication
technologies, announces two new services to keep inmates connected with their
friends and family during their incarceration. Facilities serviced by Legacy
will now have the option to offer email and video messaging services to their
One Platform, Many Ways to Stay
jails in the United States have experienced a sharp influx of new technology in
recent years, officially bringing our country’s correctional facilities into
the 21st century. From body
cameras to energy
smart grids and laundry robots, technology
is making today’s jails smarter, faster, and safer.
the days when an inmate’s only option of contacting Mom and Dad was a phone
call. While phone calls are still a major way inmates maintain those ties,
these days it’s just one of many.
visitation, which has been a part of Legacy’s service offering for several
years, gives inmates the opportunity to visit with their loved ones through a
secure video connection. Offering a visual face-to-face conversation experience
without any possibility of contraband sneaking in to the jail is a win-win scenario—inmates get to interact with their loved
one in a more personal way than just hearing their voice over a phone line, and
jails get a welcome boost in safety.
inmates can use Legacy’s kiosks for more than just video chatting. They can
read emails sent from their friends and family and reply to them using the
on-screen keyboard. Legacy’s email service is already proving to be extremely
popular in the
facilities where it has been implemented—especially because of how affordable it is.
messaging allows an inmate’s loved ones to record and send brief video
recordings, which inmates can retrieve and watch on Legacy’s kiosks. It is
similar to leaving a voicemail, but with the added bonus of the inmate being
able to see the face of his spouse, children, or friend.